Your privacy is our priority. This Privacy Policy clearly explains how 7 Reels collects, uses, stores, and protects your personal data. We are committed to handling all information you share with us responsibly, transparently, and with respect.
Your data is protected with encryption 256-bit SSL — the same standard used by Malaysia's leading banks.
Register SecurelySix core principles that guide how we handle the personal data of all 7 Reels members.
All data transmitted between your device and 7 Reels servers is protected with industry-leading 256-bit SSL encryption, ensuring your personal and financial information remains secure at all times.
7 Reels has never and will never sell your personal data to any third party for marketing purposes. Your data belongs to you — we only use it for purposes you have consented to.
Your personal data is retained only for as long as necessary for the stated purposes or as required by law. Once an account is closed and all obligations have been fulfilled, your data will be deleted or anonymised.
You have the right to access, correct, or request deletion of your personal data at any time. Submit a request to our data protection team and we will process it within 14 business days.
All Malaysian player data is handled in accordance with international data protection standards. We ensure that every third-party service provider who may receive your data adheres to the same level of protection.
In the event of a data breach that may affect your information, 7 Reels is committed to notifying you within 72 hours of the breach being identified, in line with industry best practices.
Welcome to the 7 Reels Privacy Policy. This document explains in detail how the 7 Reels platform ("we", "us", "the platform") collects, processes, stores, and protects your personal data as a user of our platform in Malaysia.
This Privacy Policy applies to all personal data collected through the 7 Reels platform, including our website, mobile application, customer support services, and any other interactions involving the exchange of personal information between you and 7 Reels.
By registering an account on 7 Reels or using any of our services, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.
7 Reels acts as the Data Controller for all personal information collected from users of our platform. We are fully responsible for how that data is handled, used, and protected.
7 Reels collects various types of personal data depending on how you interact with our platform. The following are the categories of data we may collect:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number (MyKad) | Identity verification (KYC) |
| Contact Data | Email address, Malaysian phone number, residential address | Communication & support |
| Financial Data | EWallet information (Touch 'n Go, GrabPay), Malaysian bank account numbers | Transaction processing |
| Technical Data | IP address, device type, operating system, web browser | Security & fraud detection |
| Usage Data | Game history, wagering amounts, game preferences | Service improvement |
| Communications Data | Live chat transcripts, support emails, call records | Quality control & training |
7 Reels does not collect sensitive personal data such as medical information, political views, or religious beliefs, unless specifically required by law and with your explicit consent.
7 Reels collects your personal data through a variety of legitimate channels:
In certain cases, we may receive information about you from legitimate third-party service providers, such as identity verification providers for KYC purposes, payment service providers such as DuitNow and FPX, and gaming software providers we work with.
7 Reels uses your personal data solely for legitimate purposes and those for which consent has been given. The primary purposes of data use include:
You may withdraw consent to receive marketing communications at any time through your account settings or by contacting our support team. This withdrawal does not affect any other services you receive.
7 Reels does not sell, rent, or trade your personal data to third parties. However, in certain limited circumstances, we may share your data with:
We work with carefully selected third-party service providers to operate the platform, including cloud infrastructure providers, payment processors, gaming software providers, and analytics services. All such providers are contractually bound to protect your data and may not use it for their own purposes.
7 Reels may disclose your personal data to government authorities, law enforcement bodies, or courts where required by applicable Malaysian law, or where we believe disclosure is necessary to protect the rights, property, or safety of 7 Reels, our users, or the public.
In the event that 7 Reels is involved in any merger, acquisition, or sale of assets, users' personal data may be transferred as part of that transaction. You will be notified in advance and your rights will be upheld.
7 Reels takes data security very seriously. We implement a range of technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
While we take every reasonable step to protect your data, security also depends on your own actions. Always use a strong password, enable two-factor authentication, and never share your login credentials with anyone.
As a 7 Reels platform user, you have the following rights regarding your personal data. We respect and facilitate the exercise of all these rights:
Requesting a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Requesting the deletion of your personal data under certain circumstances.
Request that we temporarily restrict the processing of your data.
Receive your data in a machine-readable format.
Objecting to the processing of your data for marketing purposes.
To exercise any of the above rights, please contact our data protection team at privacy@7reels.site. We will process your request within 14 business days and may require identity verification before processing certain requests.
7 Reels uses cookies and similar tracking technologies to enhance your experience on our platform, ensure proper functionality, and analyse usage patterns. The following are the types of cookies we use:
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enables core platform functions such as login, gaming sessions, and security. Cannot be disabled. | Session / 30 days |
| Performance Cookies | Collects information on how users interact with the platform for improvement purposes. | Up to 2 years |
| Functional Cookies | Saves user preferences such as language, display settings, and last played game. | Up to 1 year |
| Marketing Cookies | Used to display relevant advertisements and measure the effectiveness of marketing campaigns. | Up to 90 days |
The 7 Reels platform is an adult service intended exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from children under the age of 18.
Should we discover that we have inadvertently collected data from an underage individual, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered an account on 7 Reels are urged to contact us immediately.
If you suspect that anyone under the age of 18 is using the 7 Reels platform, please contact us immediately at support@7reels.site. We take this matter very seriously.
In the course of operating the platform, your personal data may be transferred to and processed in countries other than Malaysia, primarily for server infrastructure and cloud services purposes.
7 Reels ensures that all cross-border data transfers are carried out with appropriate safeguards to protect your data, including the use of standard data protection agreements with all service providers outside Malaysia, security compliance assessments prior to transfer, and ongoing monitoring of providers' data protection practices.
7 Reels reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments.
You will be notified of any material changes to this Privacy Policy through:
Continued use of the 7 Reels platform after any amendments to this Privacy Policy take effect will be considered your acceptance of those changes. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding your privacy and personal data protection, the 7 Reels data protection team is ready to assist:
Privacy@7reels.site
Response within 14 business days
Support@7reels.site
Live chat available 24 hours a day
For general enquiries unrelated to data privacy, please refer to FAQ us or contact general customer support. This Privacy Policy should be read together with Terms & Conditions 7 Reels for a full understanding of your rights and responsibilities as a user of our platform.